Privacy Policy

1. Introduction

Licensed Casinos UK ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

This policy applies to all visitors and users of our website located at www.licensedcasinosuk.com. By using our website, you consent to the collection and use of your information as described in this policy.

                            Important: We are an informational website only. We do not provide gambling services or process any gambling transactions. We simply provide information about licensed UK casinos.
                        

2. What Data We Collect

We collect several types of information from and about users of our website:

2.1 Personal Information

Contact Information: Name, email address, and any other information you provide when contacting us
Communication Data: Records of your correspondence with us, including emails and contact form submissions
Account Information: If you create an account, we collect your username, password, and profile information

2.2 Technical Information

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages visited, time spent on pages, click patterns, referring websites
Location Data: General location information based on your IP address
Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Automatically Collected Information

Website analytics and performance data
Error reports and debugging information
Security and fraud prevention data

3. How We Use Your Data

We use the collected information for various purposes, including:

3.1 Primary Purposes

Service Provision: To provide and maintain our informational services
Customer Support: To respond to your inquiries and provide customer support
Website Improvement: To analyze and improve our website performance and user experience
Communication: To send you updates, newsletters, and important information (with your consent)

3.2 Legal Basis for Processing

Legitimate Interest: Website analytics, security, and improvement
Consent: Marketing communications and non-essential cookies
Contractual Necessity: Providing requested services
Legal Obligation: Compliance with applicable laws and regulations

Age Verification: We use age verification measures to ensure compliance with UK gambling regulations and to protect minors from accessing gambling-related content.

4. Who We Share Data With

We may share your personal information with the following parties:

4.1 Service Providers

Analytics Providers: Google Analytics and similar services for website analysis
Hosting Services: Website hosting and cloud storage providers
Email Services: Email marketing and communication platforms
Security Services: Fraud prevention and security monitoring services

4.2 Legal Requirements

Government authorities and regulators when required by law
Law enforcement agencies in response to valid legal requests
Legal advisors and courts in connection with legal proceedings

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owners.

                            Important: We do not sell, rent, or otherwise monetize your personal information to third parties for their marketing purposes.
                        

5. How We Store Your Data

We implement appropriate technical and organizational measures to protect your personal information:

5.1 Storage Locations

Primary data storage in secure data centers within the European Economic Area (EEA)
Backup storage in certified facilities with appropriate security measures
Cloud storage providers that comply with GDPR requirements

5.2 Security Measures

Encryption of data in transit and at rest
Access controls and authentication systems
Regular security audits and vulnerability assessments
Staff training on data protection and security procedures

5.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods are detailed in Section 11.

6. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

6.1 Individual Rights

Right of Access: Request a copy of your personal data we hold
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (right to be forgotten)
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for data processing

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within one month, though this may be extended in complex cases.

Data Protection Officer: You can contact our Data Protection Officer at dpo@licensedcasinosuk.com for any privacy-related concerns.

6.3 Complaint Rights

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

7.1 Types of Cookies

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage and performance
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used for advertising and marketing purposes (with consent)

7.2 Cookie Management

You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality.

8. Data Security

We take data security seriously and implement various measures to protect your information:

Encryption: All data transmissions are encrypted using SSL/TLS protocols
Access Controls: Limited access to personal data on a need-to-know basis
Regular Updates: Security systems and software are regularly updated
Monitoring: Continuous monitoring for security threats and vulnerabilities
Incident Response: Procedures in place for handling security breaches

Data Breach Notification: In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities within 72 hours as required by GDPR.

9. Third-Party Services

Our website may contain links to third-party websites and services. This privacy policy does not apply to these external sites. We encourage you to review their privacy policies before providing any personal information.

9.1 Third-Party Integrations

Google Analytics: Website analytics and performance tracking
Social Media: Social media sharing and integration features
Email Services: Newsletter and communication platforms
Payment Processors: For any paid services (if applicable)

These third parties have their own privacy policies and terms of service. We recommend reviewing them before using their services.

10. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some third-party services may involve transfers to countries outside the EEA.

10.1 Transfer Safeguards

Adequacy decisions by the European Commission
Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)
Certification schemes and codes of conduct

We ensure that any international transfers comply with GDPR requirements and provide appropriate safeguards for your personal data.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

11.1 Retention Periods

Contact Information: 3 years after last contact or until withdrawal of consent
Website Usage Data: 26 months (Google Analytics default)
Communication Records: 7 years for legal and regulatory compliance
Marketing Data: Until consent is withdrawn or deemed inactive (2 years)

11.2 Deletion Procedures

When data is no longer needed, we securely delete or anonymize it using industry-standard procedures. Backups containing personal data are also securely deleted according to our retention schedule.

12. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Age Verification: We implement age verification measures to prevent access by minors. If you are under 18, please do not use our website or provide any personal information.

If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information from our systems.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

Update the "Last updated" date at the top of this policy
Notify you via email if you have subscribed to our communications
Display a prominent notice on our website
Seek your consent if required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Licensed Casinos UK
Email: privacy@licensedcasinosuk.com
Data Protection Officer: dpo@licensedcasinosuk.com
Address: 123 Gaming Street, London, UK, W1A 0AA
Phone: +44 20 1234 5678

We aim to respond to all privacy-related inquiries within 72 hours. For urgent matters, please mark your email as "Urgent - Privacy Request."

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